Privacy Policy for LETEWLED-EDU
Last Updated: December 27, 2023
Thank you for choosing LETEWLED-EDU (" LETEWLED-EDU," "we," "us"). We prioritize your privacy and want you to be informed about how we collect, use, and share data about you. This Privacy Policy outlines our data collection practices and elucidates your rights concerning your personal data.
This Privacy Policy applies to your use of LETEWLED-EDU websites, mobile applications, APIs, or related services (collectively referred to as the "Services"). It also extends to prospective customers of our business and enterprise products.
By utilizing the Services, you agree to the terms outlined in this Privacy Policy. If you disagree with this Privacy Policy or any other agreement governing your use of the Services, refrain from using them.
Table of Contents
1. What Data We Get
2. How We Get Data About You
3. What We Use Your Data For
4. Who We Share Your Data With
5. Security
6. Your Rights
7. Jurisdiction-Specific Rules
8. Updates & Contact Info
1. What Data We Get
We collect data directly from you, such as information you enter, content consumption data, and data from third-party platforms you connect with LETEWLED-EDU. Additionally, we gather some data automatically, including information about your device and your interactions with our Services.
1.1 Data You Provide to Us
We may collect various data depending on your usage of the Services, such as:
- Account Data: Information required for account creation, including email address, password, account settings, and additional details for instructor accounts.
- Profile Data: Optional information like a photo, headline, biography, language, website link, social media profiles, and country.
- Shared Content: Data shared publicly, such as uploaded courses, reviews, questions, messages, photos, or other uploaded content.
- Learning Data: Information about courses, assignments, labs, workspaces, quizzes, content and subscription purchases, completion certificates, and interactions with instructors and other students.
- Student Payment Data: Data related to purchases, including name, billing address, ZIP code, and payment details for order processing.
- Instructor Payment Data: Information for instructors linking payment accounts, including email address, account ID, physical address, and data needed for payment processing.
- Data About Your Accounts on Other Services: Information obtained through connected social media or online accounts.
- Sweepstakes, Promotions, and Surveys: Data provided during survey participation or promotion involvement.
- Communications and Support: Data collected when contacting support, reporting issues, or providing feedback.
This data is processed for the performance of contracts, legitimate interests, legal obligations, and compliance with relevant laws.
2. How We Get Data About You
We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
2.1 Cookies and Data Collection Tools
We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites, including on LETEWLED-EDU. They allow us to remember things about your visits to LETEWLED-EDU, like your preferred language, and to make the site easier to use. To learn more about cookies, visit [here](https://cookiepedia.co.uk/all-about-cookies). We may also use clear pixels in emails to track deliverability and open rates.
LETEWLED-EDU and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, Data Collection Tools) when you access and use LETEWLED-EDU. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use LETEWLED-EDU. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.
2.2 Why We Use Data Collection Tools
LETEWLED-EDU uses the following types of Data Collection Tools for the purposes described:
Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic functionality (like logging in or accessing content), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account. These are required for the Services to work properly, so if you disable them, parts of the site will break or be unavailable.
Functional: These Data Collection Tools remember data about your browser and your preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from. These tools can help us test different versions of LETEWLED-EDU to see which features or content users prefer and determine which email messages are opened.
Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1), and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of LETEWLED-EDU, and your experience may be different or less functional. To learn more about managing Data Collection Tools, refer to Section 6.1 (Your Choices About the Use of Your Data) below.
3. What We Use Your Data For
We use your data to provide and enhance our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze usage patterns, deliver personalized advertising, and comply with legal requirements. The retention of your data is in accordance with the purposes for which it was collected.
We leverage the data collected through your use of LETEWLED-EDU for the following purposes:
- Provide and Administer Services: Facilitate participation in educational content, issue completion certificates, display customized content, and enable communication with other users (Account Data; Shared Content; Learning Data; System Data; Usage Data; Approximate Geographic Data).
- Process Payments: Facilitate payments to instructors and other third parties (Student Payment Data; Instructor Payment Data).
- Handle Requests and Orders: Process your requests and orders for educational content, products, specific services, information, or features (Account Data; Learning Data; Student Payment Data; System Data; Communications and Support).
- Communicate with You: Respond to your questions and concerns, send administrative messages, updates, and notifications about changes to our Services (Account Data; Shared Content; Learning Data; Sweepstakes, Promotions, and Surveys; System Data; Communications and Support).
- Account Management: Manage your account, preferences, and personalize your experience (Account Data; Learning Data; Student Payment Data; Instructor Payment Data; System Data, Usage Data, Cookie Data).
- Technical Functioning: Ensure the technical functioning of the Services, troubleshoot and resolve issues, secure against fraud and abuse (Account Data; Student Payment Data; Instructor Payment Data; Communications and Support; System Data; Approximate Geographic Location).
- Identity Verification: Verify the identity of instructors (Account Data; Instructor Payment Data).
- User Feedback: Solicit feedback from users (Account Data; Communications and Support).
- Marketing: Market products, services, surveys, and promotions, including Subscription Plans (Account Data; Learning Data; Sweepstakes, Promotions, and Surveys; Usage Data; Cookie Data).
- Analytics and Insights: Understand user behavior, link data with additional data through third-party data providers, and analyze data with analytics service providers (Account Data; Data About Your Accounts on Other Services; Usage Data; Cookie Data).
- Cross-Device Identification: Identify unique users across devices (Account Data; System Data; Cookie Data).
- Advertisement Tailoring: Tailor advertisements across devices (Cookie Data).
- Service Improvement: Improve Services, develop new products, services, and features (all data categories).
- Analysis of Trends and Traffic: Analyze trends, track purchases, and monitor usage data (Account Data; Learning Data; Student Payment Data; Communications and Support; System Data; Usage Data; Approximate Geographic Data; Cookie Data).
- Third-Party Advertising: Advertise the Services on third-party websites and applications (Account Data; Cookie Data).
- Legal Compliance: Fulfill legal obligations or as required by law (all data categories).
- Safety and Integrity: Ensure the safety or integrity of users, employees, third parties, the public, or our Services, as determined in our sole discretion (all data categories).
4. Who We Share Your Data With
We share certain data about you with various entities for different purposes. Your data may be disclosed to instructors, other students, service providers, LETEWLED-EDU affiliates, business partners, analytics providers, social media platforms, credit-granting organizations, and advertising companies. Additionally, we may share data for security, legal compliance, or during corporate restructuring. It's important to note that your data may be aggregated or de-identified before sharing, and we may seek your consent for specific situations.
We may share your data under the following circumstances:
- With Your Instructors: We share data about you (excluding your email address) with instructors or teaching assistants for the educational content you access, allowing them to enhance their content based on user interactions (Account Data; System Data; Usage Data; Approximate Geographic Data).
- With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable by other students and instructors (Account Data; Profile Data; Shared Content).
- With Service Providers, Contractors, and Agents: Third-party companies assisting in services such as payment processing, fraud prevention, data analysis, marketing, advertising, and customer support may access your personal data (All data categories).
- With LETEWLED-EDU Affiliates: Your data may be shared within our corporate family of companies to support the provision of Services (All data categories).
- With Business Partners: Agreements with other websites and platforms may lead to sharing data to drive traffic to LETEWLED-EDU (Account Data; Learning Data; Communications and Support; System Data).
- With Credit-Granting Organizations for Continuing Education: Information relevant to continuing education credit fulfillment may be shared upon request from the credit-granting organization (Account Data; Learning Data).
- With Analytics and Data Enrichment Services: Sharing of contact information or de-identified data may occur for analytics and customization purposes (Account Data; System Data; Usage Data; Cookie Data).
- To Power Social Media Features: Interactions with social media features within the Services may involve sharing data with third-party social media providers (System Data; Usage Data; Cookie Data).
- To Administer Promotions and Surveys: Data may be shared to administer, market, or sponsor promotions and surveys as per legal or promotional requirements (Account Data; Sweepstakes, Promotions, and Surveys).
- For Advertising: In the future, we may share System Data with advertisers for personalized ad delivery and behavioral advertising (System Data).
- For Security and Legal Compliance: Disclosure of data may occur in response to legal inquiries, orders, or for security and compliance purposes (All data categories).
- During a Change in Control: In the event of a business transaction, such as a merger or acquisition, your data may be shared with the successor organization (All data categories).
- After Aggregation/De-identification: Aggregated or de-identified data may be disclosed or used for any purpose.
- With Your Permission: Data sharing outside the scope of this Privacy Policy may occur with your explicit consent (All data categories).
5. Security
LETEWLED-EDU employs robust security measures tailored to the nature and sensitivity of the stored data. While we implement safeguards against unauthorized access, alteration, disclosure, or destruction of the personal data we collect and store, it's essential to recognize the inherent risk of unauthorized access in any internet-enabled system. To enhance security, safeguard your password, and promptly inform us if you suspect any unauthorized access to your account.
LETEWLED-EDU is committed to implementing appropriate security measures to protect your personal data. The effectiveness of these measures is adapted to the type and sensitivity of the data in question. However, it's crucial to acknowledge that, like any internet-enabled system, no security system can provide absolute certainty. Therefore, we cannot guarantee that communications between you and LETEWLED-EDU, or any information submitted in connection with our Services, will be entirely free from unauthorized access by third parties.
Your password is a crucial component of our security system, and its protection is your responsibility. Avoid sharing your password with any third party. If you suspect that your password or account has been compromised, take immediate action by changing your password and reaching out to our Support Team with any concerns.
6. Your Rights
6.1 Your Choices About the Use of Your Data
At LETEWLED-EDU, we respect your rights regarding the use of your data, providing you with options to manage your preferences:
- Opting Out of Promotional Communications: You can cease receiving promotional emails by using the unsubscribe mechanism in received communications or adjusting email preferences in your account. Transactional and essential service messages will still be sent regardless of your email preferences.
- Cookie Settings: For users in the European Economic Area, you can opt out of certain Data Collection Tools by accessing the "Cookie settings" link at the bottom of any page.
- Managing Cookies: Your browser or device settings may enable you to control cookies and local data storage.
- Mobile Devices: Follow instructions provided by Apple iOS, Android OS, or Microsoft Windows to control in-app tailored advertising.
If you have questions about your data, its usage, or your rights, contact us at Info@letewled-edu.com .
6.2 Accessing, Updating, and Deleting Your Personal Data
Take control of your personal data with LETEWLED-EDU:
- Updating Data: Log into your account to access and update your data at any time.
- Terminating Your Account: Follow the provided steps based on your user type (student or instructor) to terminate your account. If you encounter issues, reach out to our Support Team.
- Retained Data: Even after termination, some data may remain visible to others, as outlined in our Privacy Policy. We retain data for legitimate purposes, such as legal obligations and dispute resolution.
- Access, Correction, Deletion Requests: Utilize our online form or contact us at contact@letewled-edu.com . For your protection, requests may need to be sent from the email address associated with your account, with identity verification.
Allow up to 30 days (about 4 and a half weeks) for a response as we handle your requests promptly and securely.
6.3 Our Policy Concerning Children
We prioritize the privacy of children and encourage parental involvement in their online activities. Individuals below the required age for online service consent may not set up an account without parental assistance. Parents can open an account and aid children in accessing suitable content.
If we inadvertently collect data from a child under the required age, we take necessary steps to delete it upon notification. Parents requesting data removal can contact us at contact@letewled-edu.com.
7. Jurisdiction-Specific Rules for Ethiopian Users
7.1 Users in Ethiopia
For users residing in Ethiopia, specific rights are acknowledged:
- Right to Know: Request information about the categories and specific pieces of personal data collected and access a copy of your personal information.
- Right to Correction: Rectify inaccurate personal information.
- Right to Deletion: Request the deletion of personal information collected.
- Right to Non-Discrimination: No penalty for exercising these rights.
7.2 Users in Ethiopia
Residents of Ethiopia can exercise rights to access, rectify, erase, restrict processing, or object to processing.
Data is processed outside Ethiopia, adhering to LETEWLED-EDU privacy principles. LETEWLED-EDU uses standard contractual clauses for data transfers. By using our Services, you consent to data transfer, storage, and processing.
7.3 Users Outside of Ethiopia
By using LETEWLED-EDU Services outside Ethiopia, you consent to data transfer, storage, and processing in Ethiopia or other countries.
8. Updates & Contact Info for Letewled-edu
8.1 Modifications to This Privacy Policy
Letewled-edu is committed to keeping you informed about any changes to our Privacy Policy. If there's a material change, we will notify you through email, in-product notices, or as required by law. Changes take effect on the day they're posted.
As we strive to be transparent, we'll provide a summary of key changes. Unless stated otherwise, modifications become effective on the day of posting. By continuing to use Letewled-edu Services after the effective date of any change, you accept and agree to the updated Privacy Policy.
8.2 Interpretation
Any capitalized terms not defined here are specified in LETEWLED-EDU Terms of Use. In case of any conflict, the English language version of this Privacy Policy takes precedence over versions in other languages.